Reference

Terms and Conditions for Your pro1bet Account

These terms set out the rules for using your pro1bet account — from how you register and fund your wallet to how withdrawals are processed via bKash, Nagad, and Rocket.

Account Eligibility RulesWallet and Payment TermsbKash, Nagad, Rocket CoveredJurisdiction-Dependent AccessFull Terms Below

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What These Terms Actually Cover

pro1bet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on pro1bet, you agree to these terms in full. They apply to every action you take — logging in, depositing via bKash or Nagad, placing a wager, requesting a withdrawal through Rocket, or contacting support. We keep the rules straightforward: one account

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per person, verified wallet details only, and transactions matched to your registered payment method. If your bKash or Nagad number changes, update it through account settings before initiating a transfer — mismatched wallet details delay processing. Deposits post to your account wallet once payment confirmation clears
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on our end. Withdrawals follow the same path back to the wallet you deposited from. We reserve the right to suspend accounts where verification documents are incomplete or where activity falls outside the permitted scope for your region. Access and eligibility depend on your local law
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and the regions where we operate — if our platform is restricted where you are, these terms still govern any prior account activity. We update these terms periodically; the version published at pro1bet/terms-conditions is always current.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

Questions About These Terms

If any part of these terms is unclear or you need to flag an issue with your account wallet or transaction, our support team handles these directly. Players in Dhaka and across Bangladesh can reach us through the channels below — response times vary by channel, so pick the one that fits your situation.

Live Chat Use live chat inside your account for real-time help with term queries, wallet issues, or transaction disputes.

Email Support Send detailed term or account questions to our support address listed in your account dashboard. We respond in order of receipt.

Help Centre The help centre at pro1bet covers common term questions, account verification steps, and wallet FAQ in one place.

ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Account security runs on verified wallet identity — your bKash, Nagad, or Rocket number acts as a second confirmation layer every time a withdrawal is requested. We do not share your account details with third parties outside of what is required for payment processing and regulatory compliance in eligible regions. Data you provide at registration is retained for as long as your account is active and for the period required under applicable rules thereafter. To request a data review or account closure, submit the request through your account settings or via email support.

Wallet Verification Every withdrawal is matched against the wallet used to deposit. This step blocks unauthorised payout attempts and keeps your balance where it belongs.

Account Access Control Login is protected by OTP sent to your registered mobile number. If you lose access, account recovery runs through identity verification — not just a password reset.

Data Retention Policy We hold your registration and transaction data for the period required by applicable rules. You can request a summary of what we hold via email support.

Closure and Changes To close your account or update personal details, go to account settings or contact support directly. Changes to payment wallet details require re-verification before they take effect.

Common Questions About Our Terms

Here are the questions we hear most from account holders about how these terms work in practice.

Account registration is open to individuals who meet the eligibility criteria under their local law. Access depends on your region — if our platform is restricted where you are, registration is not available to you.

No. These terms allow one account per person. Duplicate accounts are flagged during verification and may result in both accounts being suspended until the matter is resolved with support.

Update your wallet details in account settings before you initiate any transaction. Transfers sent from an unregistered wallet number will not post automatically and require manual review by our team.

Contact support via live chat or email with your transaction reference number. We review wallet records and payment confirmation logs to resolve disputes — keep your bKash or Nagad confirmation screenshot as reference.

Yes. We update these terms when our policies or operating rules change. The current version is always published at pro1bet/terms-conditions. Continued use of your account after an update means you accept the revised terms.

Submit a closure or data request through account settings or by emailing support directly. Data requests are handled within the timeframe required by applicable rules for your region.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoFAQ AccountRegister InfoPro1Bet Glossary

Terms and Conditions for Your pro1bet Account

Questions About These Terms

How We Protect Your Account and Data

Common Questions About Our Terms

01 Who can open an account on pro1bet?

02 Can I have more than one account?

03 What happens if my bKash or Nagad number changes?

04 How do I dispute a transaction?

05 Can pro1bet change these terms?

06 How do I close my account or request my data?

Terms & Conditions

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